Cultivation of Empathy

In a world where we seem to be separating from each other with our ‘me-ism’, never in the history of mankind has there been a greater need for empathy and understanding of other people. Technology helps us connect, making it is easier than ever to communicate. Yet, despite this, we seem to be more focused…

A Short Play on Etiquette: Goals for Etiquette and Manners in the Workplace

Scene 1:In a conversation at work and there is another bomb being flung. Take smoking out of the workplace, and you still have the toxicity of profanity and gossip. Well it’s overtime to clean that up, but how, if the people in the workplace don’t find it important? Taking a quick look and checking the…

Goals for Etiquette and Manners

Whether you are attending a social or business gathering, in line at the grocery store, or on the cell phone, it is important to remember to use good etiquette and have good manners. Do you catch yourself interrupting people? Using profanity? Speaking negatively? Destroying hope? Gossiping? Making remarks or nickname-calling which could be insulting and…

The Power of Encouragement at Work

As I was at the library recently, I found a book which I started thumbing through which had several inspirational messages about encouragement and teamwork. Encouragement really is about having an optimistic outlook and perspective, whether it is for ourselves or others. Encouragement always focuses on the positive with the intent to breathe energy and…

Imagine What a Little Encouragement Can Do

“How are you?”. As a variation of “Hello”, this greeting is heard many times a day with very little thought or meaning behind it for most people.  The reply “Fine” might not always be the complete truth but enough to move on to other conversation topics. Imagine if this greeting could be expressed with true…

Business Matters

No one knows the experience of a service or product better than the buyer who just purchased. Today it is common to allow the customer the option to fill out a follow-up survey after a purchase. Business may offer an incentive to customers if they provide feedback. While businesses receive all kinds of feedback, negative…

Rolling Out Rude. Rebutting Rudeness.

Flippant comments, rude gestures and actions, mudslinging, and other communication that can’t be humanely understood. Rudeness diminishes and demeans. It devalues the other person through intimidation, threatens, and humiliates. A person is unconsciously seeking control over another person by being rude. Instead of the ‘namaste’ of each person bowing to another person with dignity and…

Random Acts of Kindness: Speech Workout

Speech in the workplace. In some workplaces, there are no limits—whether it is voicing an opinion, gossiping about co-workers, expressing personal problems, or using profanity. While freedom of speech may be a right, respectfulness is essential in how we communicate with one another. It is easy to get caught up in work and forget basic…

O’Relentless

That someone might Relent Cease thee Relentless For the Rent to not be less But for to Lent a hand for life To let Re-sume And relentlessly re-le, re-le, re-le Not of course to take, Oh Relent, O’Relentless! Love poetry? Search for these online… The Poetry of Emily Dickinson: Slip-cased Editionby Emily Dickinson I Heard…

Etiquette to Please

Manners are a sensitive awareness of the feelings of others.If you have that awareness, you have good manners, no matter what fork you use.” —Emily Post Culture and Kindness Through the Ages Learning rules for etiquette and how to be kind usually come from our parents. The word ‘etiquette’ and rules for etiquette were first…